* Top quality sublimation white Orca coated 11oz mugs.
* Independently tested for dishwasher-proof (3500 cycles minimum), microwave safe and food safety - All certified by SGS
*Flawless surface
*Ultra bright white
*Photos appear more vibrant and text is superbly clear

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Shipping Policy for IslandMade.co.uk

At IslandMade, we're thrilled to offer our unique and sustainable apparel exclusively to our customers in the UK. We've partnered with Teemill to ensure your orders are fulfilled and shipped with care and efficiency. Please review our shipping policy below to understand how we handle deliveries, costs, and any other shipping inquiries you might have.

Delivery Area

Currently, we are only able to ship orders within the United Kingdom, including Northern Ireland. Please note that while we aim to serve all areas, there may be limitations on shipping to certain remote islands or regions within the UK.

Shipping Costs

• Mainland UK: Standard shipping rates apply.
• UK Islands: Shipping to islands within the UK may incur additional charges due to the extra logistics required. We strive to keep these costs as low as possible and transparent at checkout.

We recommend reviewing your total shipping cost during the checkout process, as prices may vary based on your specific location within the UK.

Order Processing Time

Orders are typically processed within 24-48 hours of placement. Once processed, you will receive an email confirmation with your order details and a tracking number, allowing you to monitor your shipment's progress.

Delivery Times

• Standard Delivery: Please allow 3-5 business days for your order to arrive. Delivery times may vary based on your location and any logistical challenges specific to remote areas.

Shipping Carrier

All orders are shipped via Teemill's chosen carriers, ensuring reliable and timely delivery. Your shipping confirmation email will provide you with the carrier details and how to track your order.

Packaging

Sustainability is at the heart of everything we do at IslandMade. In partnership with Teemill, your products will be packaged in materials that are eco-friendly and designed to minimize waste, aligning with our commitment to environmental responsibility.

Changes to Your Order

If you need to make any changes to your shipping address after your order has been placed, please contact us immediately at [insert contact email]. We will do our best to accommodate your request, but changes cannot be guaranteed once an order is in processing.

Questions and Support

For any questions or concerns regarding your order or shipping, our dedicated customer support team is here to help. Please reach out to us at [insert contact email], and we'll ensure your shopping experience is seamless and enjoyable.

Thank you for choosing IslandMade for your sustainable apparel needs. We look forward to serving you and making a positive impact together.